My type of disability, which does not allow me to walk long distances, is different from that of a visually impaired or blind person. How can I be sure that I will be provided with the appropriate assistance?

Once requested, the service is classified with one of the internationally shared codes identifying the different types of needs. The identification codes are:

• BLND: Visually impaired or blind persons
• WCHR: Passengers who cannot walk long distances. They can go up and down steps and move around independently
• WCHS: Passengers who cannot walk long distances and cannot go up and down steps. They can move around inside the plane independently
• WCHC: Completely immobile passengers, who are not self-sufficient inside the plane and need assistance at all times
• DEAF: Passengers with hearing disabilities
• DPNA: Passengers with mental or behavioural disabilities