- Regulation (EC) No 1107/2006, Rights of disabled persons and persons with reduced mobility when travelling by air
- Interpretative guidelines on the implementation of Regulation (EC) No 1107/2006
- Legislative Decree No 24 of 24 February 2009 on penalties for infringement of the provisions of Regulation (EC) No 1107/2006 concerning the rights of disabled persons and persons with reduced mobility when travelling by air (in Italian language)
- ENAC Circular GEN 02B (in Italian language)
- Regulation (EC) No 2006/2004 of the European Parliament and of the Council of 27 October 2004 on cooperation between national authorities responsible for the enforcement of consumer protection laws (the ‘Regulation on consumer protection cooperation’) Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91
- Legislative Decree No 130 of 6 August 2015 – Implementing Directive 2013/11/EU on alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Directive on consumer ADR) (in Italian language)
- Legislative Decree No 206 of 6 September 2005, the ‘Consumer Code’, which repeals Legislative Decree No 111 of 17 March 1995 implementing Directive 90/314/EEC on package travel, package holidays and package tours (in Italian language)
- Council Directive 90/314/EEC of 13 June 1990 on package travel, package holidays and package tours
- Doc. 30 ECAC Part I – ECAC Policy Statement in the Field of Civil Aviation Facilitation – 12th edition/May 2018 – Amendment No 1
- Passengers' Rights Charter - Information at a glance: a quick guide to passengers rights when travelling by air
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