Relations with users

ENAC's customer service follows the principles of trasparency and effective communication to receive the users' request, provide them with needed information, granting them access to documents.

To this end, ENAC uses a pool of resources and tools aimed at promoting and optimizing relations with various target audiences.

    Funzione Organizzativa Comunicazione Istituzionale - Relazioni con il Pubblico

    lunedì - venerdì: 9.30-13.00 e 15.00-16.30

    Responsabile: Maria Pastore


    Via Gaeta, 3
    00185 Roma

    The high number of requests for information that arrives daily via e-mail to the address does not allow, in spite of the ongoing commitment of the resources currently available, to respond to the requests with the expected solicitude. We apologize, while ensuring that all information needs will be examined in any case, taking into account the arrival order and any related deadlines.

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